We are accepting new patients. To be eligible, you must meet the following criteria:
You do not have a primary care provider (physician or nurse practitioner)
You live within a TW FHT site’s catchment area (please see map below)
You are insured for care in Ontario
How do I join?
1. First register with Heath Care Connect*. (If you do not register with Health Care Connect, your application will be rejected.)
Call 1-800-445-1822 or register online.
2. Then complete the on-line application form by clicking here.
*If you currently have a family health care provider: You can only join Health Care Connect if you don’t have a family health care provider. If you would like to use Health Care Connect to switch to a new family health care provider, you must first take yourself off the patient list of your current one. There are two ways to do this:
Tell your current provider that you would like to be taken off of their enrollment list.
Call ServiceOntario at 1-888-218-9929 (TTY: 1-800-387-5559) and tell them you want to be taken off of your primary care provider's enrollment list.
What happens after I submit my application to join the TW FHT?
Your application will be reviewed, and we will confirm with Health Care Connect that you do not have an existing primary care provider. Within 4 weeks of your application date, you will receive an email confirmation from TW FHT.
Wait times vary depending on the availability of the providers and we have some new providers who can see you sooner. The waitlist is processed in order of application date.
When your application is at the top of the waitlist, you will receive an email with the following information:
*A Primary Care Provider (PCP) is a health professional that a person sees or talks to when they need care or advice about their health. At the TW FHT, your PCP may be a physician, nurse practitioner or a medical resident. Your PCP is usually your first point of contact for any health issue.
See our catchment area in the map below:
If you live outside of these catchment areas, please contact Health Care Connect at 1-800-445-1822 or visit https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner