Sometimes patients ask if they can change primary care providers (doctor or nurse practitioner). The TW FHT supports patients remaining with their primary care provider and does not permit switches within the clinic. This includes patients whose primary care provider is a resident doctor.
If you have concerns with your provider-patient relationship, please schedule an appointment to address your concerns with your primary care provider. If your issues cannot be resolved after your conversation, please let us know if you no longer wish to be a patient at our clinic.
Finding Another Primary Care Provider
To find a doctor or nurse practitioner, go to Ontario.ca. There are 2 options to find a family doctor or nurse practitioner who are accepting new patients:
Option 1: Register online with the Health Care Connect service and have a nurse find a doctor or nurse practitioner for you (or call 1-800-445-1822).
Option 2: Contact an Ontario physician to ask if they are accepting new patients. Go to the The College of Physicians and Surgeons of Ontario’s Find a Doctor search:
Updated July 21, 2025